At ADVENTURETRUNK SOLUTIONS LLC, we want you to travel with confidence. If you’re not fully satisfied with your purchase, we’re here to help.
🔁 Returns
You may return eligible items within 30 days of delivery, provided that:
- The item is unused, undamaged, and in its original packaging
- Proof of purchase (order number or receipt) is included
- The return request is approved by our customer service team
To initiate a return, please contact us at:
📧 Service@adventuretrunksolutions.org
Include your order number and reason for return.
📦 Non-Returnable Items
We do not accept returns on:
- Items marked as Final Sale or Clearance
- Used, scratched, or damaged luggage
- Custom or personalized orders
- Gift cards
💰 Refunds
Once we receive and inspect the returned item, we will notify you via email. If approved, your refund will be issued to your original payment method within 5–10 business days.
Please note:
- Shipping fees are non-refundable
- You are responsible for return shipping costs unless the item was defective or incorrect
🔄 Exchanges
Need a different size or color? We suggest returning your item for a refund and placing a new order.
🚚 Damaged or Incorrect Items
If your item arrived damaged or you received the wrong product, please notify us within 7 days of delivery. Send clear photos and your order number to Service@adventuretrunksolutions.org, and we will arrange a replacement or full refund.
📬 Return Address
After approval, we will provide the designated return address in your return instructions.
Do not send returns without prior authorization.
📞 Need Help?
We’re happy to answer any questions regarding your order or return:
ADVENTURETRUNK SOLUTIONS LLC
📧 Service@adventuretrunksolutions.org
📞 323-506-9768